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hickory

Markets Together

Photo Shoot at punker LLC

We were all excited to hear the news that we were going to have the opportunity to participate in a professional photo shoot. We realized immediately that this was a great chance to show the punker Hickory facility and the amazing team we have here.

From the beginning Frederike Walter (punker’s marketing manager from Eckernförde) had worked relentlessly on making the new punker-usa.com website perfect and decided that it couldn’t be perfect without showcasing the people that make it all happen and where it takes place. Frederike and I looked into finding a local photographer that specializes in manufacturing and industrial photography. I met with 3 photographers from our area and decided on Michael LoBiondo.

Preparation for the photo shoot began immediately after securing the photographers. Our first task was to decide on what type of shots we needed. We wanted to stay consistent with our punker brand and “mimic” some shots from the punker image brochure.

As an example…

The combined group shot

The combined group shot

This shot included the following employees:

  • Annette Whitmire – Cross Flow
  • Ryan Kilkelly – Managing Director
  • Adam Harrelson – Welder / Backward Curved wheels
  • Keith Franklin – Welding / Backward Curved wheels
  • Jennifer Branch – Production Supervisor / Logistics / Cross Flow
  • Keith Searcy – Maintenance

We also decided to try and re-create shots like the sales meeting, quality discussions, machine operators, hand welding along with a couple of others.  We did not want it to be exactly the same but we tried to stay with the same concept. The final plan for our total shot list ended up having 15 different staged actions/areas. From team shots, meetings, shipping, to production.

Frederike was helping by providing input on the shots and making sure that we had everything we needed to have a successful photo shoot (polos, t-shirts, sweatshirts etc.). Frederike also noted the importance of keeping this photo shoot authentic, which was greatly appreciated by our employees. – Long beards and all 🙂

ISO certification group picture

ISO certification group picture

PHL is a small group of people and since we are so small, we tried to give everyone who wanted to participate the option to do so. Some people were definitely more nervous than others and some did opt out. But we managed to capture all but one (Neil Fullwood – Quality Team – He was off that day) in our ISO Certification Group Picture. This was also Frank Mueller’s 1st day at PHL – Perfect Timing! (this was all in the plan 😉 ).
The day we had all anticipated had arrived and we were off! The photographers arrived around 8:00am and we began with the picture above as our first shot of the day. Group shots and meeting shots were done first. The photographers, their assistant and the make-up stylist made sure that we were standing or sitting perfectly, looking where we needed to look and that not a hair was out of place.

There was a lot of laughter on this day since none of us had ever had someone chasing us around with a powder puff and hairspray. I think our faces were also sore from holding a smile for so long.

After all of the meeting shots and group shots had been completed, a quick lunch was brought in and we were all back at it. It was on to the “action shots”. The action shots included:  shipping & receiving, manual welding, robotic welding, balancing and the Cross Flow operators.

Some of my favorite shots of the day are the robot welding, balancing and the Cross Flow shot. It was very interesting for us to see how many times the lights needed to be moved to get it “just perfect”, I think we thought it was a little ridiculous until we saw all of the different proofs and realized what a big difference the “perfect lighting” makes.

The photo shoot ended around 4:45pm. For all involved it was a very interesting day. I was very tired but very pleased with all of the support I received from the team. The Management, Quality and Sales group picture has already come to great use as we printed it and sent it to our customers in their Christmas cards.

I am very pleased with the web site. I think having the local team on the site will greatly benefit punker LLC while letting our customers and potential customers see the faces of their suppliers as well as offering a sneak-peak into our facility.

It was a great job done by all!

 

Some additional comments from the team include:

“The photo shoot was a great experience. I think it went very well and was pleased with the website. I am looking forward to seeing more pictures on future publications.”

John Barefoot, Shipping (fork lift shot)

“I was nervous about the photo shoot at the beginning, I didn’t know that I would be in it as much as I was. The photographers were very nice and gave me clear direction so I just kept on working as if they weren’t there. I think everyone was amused with the hair and make-up, it’s not often that you experience that at work. Over all it was a nice experience and I am happy with the way it turned out.”

Annette Whitmire, Cross Flow

“I think the photo shoot went really good” Jessica asked, “Were you nervous?” Keith replied, “Yes, I was really nervous at first about the makeup and my beard. She tried to trim it but I got a little fidgety and she stopped, then it was all good.”

Keith Franklin, Welding / Balancing (balancing shot, quality with Michael Greene shot)

Markets Together

From the Idea to the Booth – 2016 AHR Show Orlando

When exhibiting at trade shows, companies always present their best side. Exhibition stands are supposed to appear effortlessly inviting, professional and innovative. In the months leading up to AHR Expo in Orlando, Florida, I came to find out just how much strategic thought and hard work goes into actualizing a successful presentation.

Coming up with a concept

The 2016 AHR Show in Orlando had the target to relaunch our HVAC wheel series to the market. The decision was made early on that there was a need for a new marketing concept, especially for the American market.

In the end of November 2015, the punker LLC team had the first brain storm meeting to discuss new ideas for the show. Members of the team included Ryan Kilkelly (Managing Director), Michael Greene (Quality Management), Jessica Owens (Inside Sales) and myself, Frank Mueller.

An abundance of ideas were laid out on the table but only two made it out of the meeting. It was decided that we need one display stand to proudly announce that Hickory manufactures in the USA and another to showcase the R63D-HVAC wheel and include technical information.

The display stands we had used in the past weren’t useful for this goal. It was decided to redesign the booth and purchase new display stands.

The different ideas of the “Made in the USA” campaign ranged from an American flag made using backward curved and cross flow wheels to powder coated wheels in the traditional US colors; red, white and blue. Ultimately, it was decided that three R63D-HVAC wheels were to be coated in these colors, which also happen to be punker’s standard corporate colors.

The concept for the HVAC display was simple, the R63D-HVAC and the new D light wheel were positioned in the center of the display while side panels included technical information from our brochure.

The Sales team at punker LLC then began the search for a company to create our vision. We found a local company nearby and began the process.

In previous years, punker has rented all equipment for the booth. This year, the decision was made to purchase all of the items. This move is sure to save punker from costly rental fees in the future.

In addition to support from the entire punker LLC team, we also received a tremendous amount of support and assistance from Frederike Walter from the Marketing Department in Eckernforde. Ms. Walter assisted in everything from the space rental, booth design, literature, wheels – you name it and she helped with it.

Planning the idea to the booth consumed a minimum of three months. A lot of planning went into turning our vision into reality and finally seeing our material waiting at our booth. There were plenty of days leading up to the show that “show planning” turned into a full time job for Jessica.

The AHR Expo 2016

The Expo took place from January 25th – January 27th. It is the largest show for the HVAC industry in the US. Exhibitors included many of our competitors and also many customers, too. This was truly a great opportunity to meet with our customers and especially for me to be able to introduce myself as the “New Area Sales Manager” of the Americas.

In my opinion, out of 42,396 visitors and 17,978 exhibitors, it was clear that the following three topics stood out amongst the rest:

  1. Energy Efficiency
  2. American Made Products “Made in the USA”
  3. Plastic Wheels

To our surprise, many of our competitors presented plastic wheels and expect to see a great market for them in the future. However, this is not our opinion. We will watch this closely as only time will tell.

In general, the show was well attended from potential customers around the world. Not only did we have visits from many US customers, but other countries as well, such as: Israel, Egypt, Saudi-Arabia, India, Mexico, Brazil, Canada and China were also represented.

Many visitors to our booth were interested in our HVAC product line, focused on the potential for energy efficiency. Energy efficiency will begin to make a strong impact on the sale decision following the continued efforts of the DOE’s bill for efficiency.

 

To see more pictures from 2016 AHR Expo in Orlando, visit the SmugMug gallery.

Markets

Our site at Hickory, NC is now ISO 9001 certified!

When punker LLC was founded at the new location in North Carolina it was already clear that there could only be one benchmark / standard for punker quality. Right from the start, the customers served by punker LLC should be able to experience the quality of products and services they were accustomed to. Consequently, only a comprehensive quality management system could be considered. At punker headquarters in Eckernförde this quality management system has been in effect for years. It is successfully certified according to DIN EN ISO 9001, the internationally recognized standard for quality management systems, and is being advanced continuously. In order for this certificate to be valid for our new site in Hickory, part of this year’s surveillance audit was performed by TÜV Nord (certification body in Germany) in Hickory for the first time.

In the run-up to this audit numerous specification documents had to be translated and adapted to the conditions in the US. Trainings on-site and at our headquarters in Eckernförde conveyed our understanding of quality to our colleagues in Hickory. This transfer of knowledge proved successful during the audit: no deviations were detected. As a reward for their efforts, our colleagues in the US received their own certificate issued by TÜV Nord.

More information from TÜV NORD CERT:
http://www.tuev-nord.de/de/qualitaet/din-en-iso-9001-9181.htm
http://www.tuev-nord.de/cps/rde/xbcr/SID-683B6491-CF3D2D13/tng_de/ISO_9001.pdf